Last updated 10 October 2026
terms of
service.
These terms apply when you book or receive a service from Flowwy Brows & Lashes (“Flowwy”, “we”, “us”) at Shop 3, 7 Yarra Street, South Yarra VIC 3141, and when you use this website. By booking with us or using this website, you agree to these terms.
Bookings
Appointments are by appointment only, one-on-one. You can book through Fresha or by messaging us on Instagram @flowwysouthyarra. Bookings made through Fresha are also subject to Fresha's terms, including any payment, deposit or cancellation settings shown when you book.
Changes and cancellations
We hold your spot just for you, so please give at least 24 hours notice if you need to change or cancel your appointment. You can do this through Fresha or by contacting us.
Prices
Prices and treatment times shown on this website are a guide and may change. The price confirmed on Fresha when you book is the price that applies.
Your treatment
Before your treatment, please tell us about any allergies, skin sensitivities, medical conditions, medications or past reactions to brow or lash products. This helps us keep you safe. If we think a treatment isn't suitable for you, we may recommend not going ahead. Results depend on your natural brows and lashes, your skin and how you follow aftercare advice, so they vary from person to person.
If you're not happy
If you're not happy with your result, please let us know as soon as you can and we'll talk it through with you. Nothing in these terms excludes, restricts or changes your rights under the Australian Consumer Law.
Using this website
The content on this website, including text, photos and our logo, belongs to Flowwy or is used with permission. Please don't copy or reuse it without asking us first. We try to keep the information on this website accurate and up to date, but it's general information only. This website links to other sites, such as Fresha, Instagram and Google Maps. We're not responsible for their content or how they handle your information.
Your privacy
Our Privacy Policy explains how we collect, use and protect your personal information.
Liability
To the extent the law allows, we're not liable for any indirect or consequential loss arising from our services or this website. Nothing in these terms limits any liability that can't be limited by law.
Governing law
These terms are governed by the laws of Victoria, Australia.
Changes to these terms
We may update these terms from time to time. The latest version will always be on this page, with the date it was last updated.
Contact us
Flowwy Brows & Lashes
Shop 3, 7 Yarra Street, South Yarra VIC 3141